Many users have reported wireless charging paused on their phones, including Samsung Galaxy Note 10, Note 10 Plus, Note 9, Note 8, Note 5, Galaxy S10E, S10, S9, S8, iPhone 11, iPhone 8 and other smartphones.
Some received “Wireless charging paused” error message on the Samsung Galaxy phones, some saw the wireless charger flashing blue and not charging, and some didn’t find any sign but noticed the phone wireless charging kept pausing.
We’ve listed all the workable solutions (that you may or may not find in the Internet) to solve “wireless charging keeps pausing”. If you need a solution for your wireless charging problem, check them.
Solution 1. Move the phone a bit or reposition it
For some reasons, your phone may not line up correctly with the coils in the wireless charger. You can try to move the phone a bit to find the sweet spot.
Coils not aligning correctly is one of the main causes for wireless chargers not charging your phone.
Solution 2. Reset the wireless charger
Inner conflicts from the wireless charger can stop charging your phone. Doing a reset will help to shut down all conflicts. To reset the wireless charger, unplug and replug the cable from the wireless charger. Doing this will simultaneously restart the wireless charger.
Solution 3. Restart your phone
A restart on the phone will shut down all running processes that may have conflicts and bugs that cause the “wireless charging paused” error. Reboot your smartphone and then place it onto the exact center of the wireless charger again.
Solution 4. Turn off the vibration mode
With the vibration mode, if your phone gets too many notifications during wireless charging, it may shift position, which causes the wireless charging to pause. It’s highly recommended to turn off the vibration mode when you place your phone onto a wireless charger to get charged, especially for overnight.
Solution 5. Update to the latest software version
Always keep the phone’s software version updated. Go to Settings to check if there is a new version. If yes, download and update.
Solution 6. Change the cable or power adapter
Cables fail more than you think. Faulty cables take 34% of main causes for wireless chargers not working correctly. Use another USB cable for the wireless charger.
You should also check the AC power adapter of the wireless charger. Try to change it to see if the issue could be solved. (See how to select a correct power adapter for your wireless charger.)
Solution 7. Remove the case and any other foreign object
Do not put any foreign object between the phone and the wireless charger. If your phone has a protective case, take off the case and place the phone again onto the wireless charger. Some sturdy cases are made with PC or TPU materials mixed with metal, which stops the phone from wireless charging.
Solution 8. Fix the overheating problem
Check if the phone or the wireless charger gets too warm. Getting hot could cause software to stop wireless charging automatically. Try the solutions in Phone Gets Overheated on Wireless Charger to prevent and fix the overheating problem.
Solution 9. Update or uninstall apps
Some apps running with bugs or conflicts could stop wireless charging on any Qi-standard wireless charger. Update all the apps to the latest version, or uninstall the apps that you’ve recently installed. Then restart the phone.
Solution 10. Disable the “Optimized Battery Charging” feature
If your phone has the “Optimized Battery Charging” feature and it’s enabled, wireless charging could be paused. Try to disable this feature and then place your phone onto the wireless charger to get it charged.
Take iPhone 11 as the example. To disable its “Optimized Battery Charging” feature, go to Settings > Battery > Battery Health and turn off the feature.
Solution 11. Turn off fast wireless charging
In some cases the fast wireless charging mode can cause conflicts which stop the wireless charger to charge your phone. You need to turn off this mode: go to settings and slide the “Fast Wireless Charging” to Off.
Turning off fast wireless charging allows the phone to get charged in the standard mode.
Solution 12. Turn NFC on or off
There are cases that the NFC interferes with the wireless charging process. We’ve saw many Android users got this issue and once they turned NFC on or off, wireless charging worked again.
You can try this to see if your problem could be solved.
Solution 13. Turn on or off the Daydream feature
If you are using an Android phone, try to turn on or off the Daydream feature to see if this can fix the problem.
To do this, go to Settings > Display > Daydream, touch the switch to turn Daydream on or off, and place the phone onto the Samsung charger to see if charging starts.
“Turned on Daydream and it worked – for note 5.”
Solution 14. Reset all settings
Installing new apps, updates or customizing your phone settings may cause the wireless charging relevant settings not being configured properly. You can reset all settings and your phone will be wirelessly charged again on your wireless charger.
Note: A reset on the settings will erase all customized options. It won’t remove any saved data and apps on the phone.
We take iPhone XS as the example.
To reset all settings on the iPhone XS:
1. Tap Settings from the Home screen.
2. Tap General.
3. Scroll down and tap Reset.
4. Select Reset All Settings option.
5. Enter your device passcode if prompted.
6. Confirm all settings reset.
Wait until the reset is finish. Your phone will restart after the reset.
Solution 15. clear the cache and reboot
This solution is from Samsung official note. If you are using an Android phone, you can try the steps below. To give you the whole information, we’ve quoted all of what they said:
Update the apps to the latest version, clear the cached partition of your device: To do this you will power down the device and upon start up you will hold the volume up, home, and power keys until the device powers on into a boot mode. Once there you will use the Volume keys to navigate to the wipe cache partition option. You will then use the power key to select this. This will delete only temporary files used by the device and should not delete any saved data. Once this is complete. You will navigate to the reboot system option and use the power button to select this.
Solution 16. Use another high quality wireless charger
Some wireless chargers have issues after a period of time, while some work pretty well. If all the solutions above could not solve the “wireless charging paused” issue, you need to buy another wireless charger for your phone. Yootech, Anker, Samsung, CHOETECH and Seneo are the good options.
We’ve tested all these for over a year and have no issues.
If you’ve got any question about the “wireless charging paused” subject, leave it in your comment below.