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Your Samsung wireless charging pad stops charging suddenly and blue LED starts blinking;
The wireless charger can charge your one phone wirelessly, but fails to charger others.
If you’ve encountered not charging problem with your Samsung wireless charger, try the solutions below.
If you’re using other wireless chargers or other wireless solutions, see the solutions here.
All Workable Solutions for Samsung Wireless Charger Not Charging
There are 17 workable solutions to fix your Samsung wireless charger not charging problem. We will keep updating this post if there is any new solution out there.
Please let us know in the comment below if any of the listed helps you out, or share with us the other solutions you found, which would greatly help others.
1. Reposition the phone onto the exact center of the charging pad
The most common cause for Samsung wireless charger not charging is that the charging components of the phone and the charger don’t line up correctly. There are dead spots on the charging pad.
Therefore, if you’ve placed your phone onto the charging pad and nothing happens, reposition the phone onto the exact center.
If you are using a Samsung wireless charger stand that holds a phone upright, slightly slide your cellphone left or right to center it on the stand to better align the charging coil. You will see the LED indicator lights steadily. And then it charges normally.
2. Unplug and replug the adapter or cable of the wireless charger
Sometimes you may hear sound from the charging pad, or the pad is unresponsive (no LED lights on) when you place your phone on to it. An unplug and plug-in of the power adapter or the cable would fix it right way.
An unplug and plug-in will reset and restart the charger, and this will help fix all inner conflicts of the charger.
At anytime you believe there is an inner error, you can try an unplug and plug-in to fix it.
3. Replace the USB cable that comes with the charging pad
Cables fail more than you think. There are many cases that customers can’t get the Samsung wireless charger to work with the original cable connected. You can try another cable you can find around. This fix the not charging issue for a lot of people. (Including me, yup!)
4. Turn off Fast Wireless Charging
In some cases the Fast Wireless charging mode can cause conflicts which stop the wireless charger to charge your phone. You need to turn off this mode: go to settings and slide the “Fast Wireless Charging” to Off.
Turning off Fast Wireless Charging allows the phone to get charged in the standard mode.
5. Change the wall charger that plugs to the wall
Most charging pads have a built-in system to control over current, but overcurrent issue may happen, and chances are bigger especially when you use a fast charge adapter.
Try to use another wall charger instead. In our test, a verizon a36-502a wall adapter works perfectly and the wireless charger start charging the phone again. You can use a 2 amp adapters you have around your house, or try an a36-502a wall adapter.
6. Turn your phone off
Some apps may have bugs and cause conflicts to the phone, which can interfere with the charging process on the Samsung wireless charger. If you have no idea which app causes this, you can turn off your phone and place it onto the Samsung wireless charger again to get charged.
You can try to turn on your phone during charging. If everything goes smoothly, leave it there. But if charging stops after the turn-on, you need to turn off the phone again.
This is not the ultimate solution, though. Finding out the exact app that causes conflicts and fixing it by updating to the latest version or uninstalling it is the right way to go.
But if you believe there is an inner error of your phone that stops wireless charging, turn off the phone and then turn it on.
7. Find out any app that has bugs or conflicts
If you have a few more time, you can try to find out the app that interferes with the wireless charging process.
To do this, close all apps that are running (the best way is to restart the phone), then run one single app each time and place the phone onto your Samsung charger to see if it stops charging.
Once you find out the app or apps, update to the latest version. If updating is not workable, uninstall the app/apps.
8. Turn NFC on or off
There are cases that the NFC interferes with the wireless charging process. We’ve saw many got this issue and once they turned NFC on or off, wireless charging on the Samsung charging pad worked!
You can try this to see if your problems could be solved.
9. Remove the case
If the phone has a protective case on, take off the case and place the phone again onto the Samsung wireless charger. Some sturdy cases are made with PC or TPU materials mixed with metal, which stops the phone from wireless charging.
Magnetic mounts and magnetic cases should be avoided for wireless charging because they could reduce the performance of charging.
10. Turn off the vibration mode
If your phone is on the vibration mode and gets a lot of notifications, it might shift position. This can cause the Samsung wireless charging pad to stop charging for your phone.
Turn on the Do Not Disturb mode if you’re in this case.
11. Turn on or off the Daydream feature
If you are using an Android phone, try to turn on or off the Daydream feature to see if this can fix the problem.
To do this, go to Settings > Display > Daydream, touch the switch to turn Daydream on or off, and place the phone onto the Samsung charger to see if charging starts.
12. Update your phone to the latest version
An Android or iOS software issue could affect the wireless charging, making it slower or not charging on Samsung wireless charger pad.
Update your phone to fix this issue. To do this, go to settings and check for a version update. If there is any, click the newest version and update.
13. Hard Reset
A hard reset will shut off all conflicts and issues from the phone. You can try to hard reset your phone and then put it onto the Samsung wireless charger again.
14. Cool your phone and the Samsung wireless charger
Getting too warm will activate the software to stop charging in order to protect the battery. If there is a noticeable warm, try to cool you smartphone as well as the Samsung wireless charger. Once the temperature goes down, the phone will get charged successfully again.
15. Update apps, clear cached partition and reboot
This solution is from Samsung official note. If you are using an Android phone, you can try the steps below. To give you the whole information, we’ve quoted all:
16. Send the charger back to get a fix or replacement
Check if the Samsung wireless charger you bought is still in the warranty period. If yes, contact the seller and send back the charger for a fix or replacement. The freight charge may be on your side.
17. Get a new wireless charger
If you’ve tried all the solutions above and can’t still fix the not charging problem on the Samsung wireless charger, it’s time to get a new Qi wireless charger.
Go to Amazon, and type keywords like “wireless charger” or “best wireless charger” in the search box. In the results, check the ones with good customer feedback.
We’ve tested 35+ wireless charger in the market, and below are the top picks.
Anker – Best of the Best
- There are 2 modes for wireless charging: 10W faster charging (Fast Charge Mode) and 5W standard charging. If your smartphone, like Samsung Galaxy S10, features fast charge, it will offer 10W blazing-fast power charging, which can speed up the wireless charging for about 30 – 40 minutes. Another factor that makes it the best seller is that this fast charger can charge other phones that have no fast charge feature at a most stable speed, which is much faster than others.
- Case friendly. Even with a protective case on your phone, the wireless charging speed is fast. We’ve tested it with a 5mm case and the charging time is almost the same with the a bare phone.
- Ultra-portable and slim. It feels really good in hands. Not a thick brick at your nightstand and workplace.
Easy to use. Works right out of the box. Use a Quick Charge 2.0/3.0 adapter to connect it to a power supply for faster charge, or a 5V/2A adapter for standard charge.
- Super good customer service. I like Anker’s customer service. It’s timely responsive with friendly manners. You just feel your concerns are priority.
- The first time it did not recognize my phone (and it did after the phone is replaced in the center).
- Not compatible with PopSockets (but most of the wireless charger do not support PopSockes to work with).
- No adapter included.
Yootech – Best Side-bed Option
- 3 modes for wireless charging: 10W fast mode for Samsung phones, 7.5W fast mode for iPhones, and 5W standard mode for other phones.
- Sleep friendly – the part we love most. It has LED lights, like most do, but the lights will automatically turn off once the phone is in the charging process, which is super nice for sleep at night, and which most do not feature in.
- Recognizes the phone very fast. Every time you put on your phone, it recognizes and connect to charging immediately.
- Very slim and light in weight. It’s super easy to carry around , especially when you are travelling around.
- Easy to use, just like Anker wireless charger mentioned above.
- Not compatible with PopSockets.
- No adapter included.
Samsung – Recognizes the Phone Fast
- 2 charging mode: 9W high-speed charging and standard charging.
- Recognizes the Samsung phone very fast.
- Compatible with iPhone and other smarphones.
- Built-in cooling fan to keep devices cool during charging.
- Very slim and well designed.
- Fast charging wall charger with USB-C included.
- Not compatible with PopSockets