“My phone screen keeps turning on and off during wireless charging. Even when it reaches 100% screen keeps popping up.”
Many Samsung users and iPhone users have encountered phone screen turning on and off weird loop when charging phones on wireless chargers. This is absolutely annoying.
If your phone has this issue, you can try the solutions below to fix it.
We’ve listed the main causes and top 13 workable methods to fix phone screen coming on and off while wireless charging.
Solution 1. Restart the phone
Inner conflicts from the phone may interfere with the wireless charging process. You can restart your phone to shut down all conflicts, and then replace your phone on the wireless charger to get it charged.
A regular restart is also a golden rule to maintain your phone and keep it at the best working status.
Solution 2. Reset the wireless charger
Inner errors from the wireless charger may also cause your phone screen turning on and off during wireless charging. Your can reset the wireless charger before charging your phone to close all errors.
To reset the wireless charger, simply unplug and replug the USB cable from the wireless charger. This can also restart the wireless charger.
Solution 3. Change the cable from the wireless charger
Faulty cables are one of the main causes for wireless charger not working correctly, which could lead to your phone screen waking up again and again during wireless charging. Use another USB cable for the wireless charger.
Solution 4. Change the power adapter of the wireless charger
Faulty AC power adapters are one of the often overlooked problems that cause wireless charging not working correctly. Select a correct AC power adapter for your wireless charger, especially when it’s a fast wireless charger.
Solution 5. Check if it’s connecting to a sufficient power supply
Low wattage is often overlooked and it could cause your phone screen into the popping up loop when placed on a Qi standard wireless charger. Make sure you’ve connected the wireless charger to a sufficient power supply.
Solution 6. Align the wireless charging coils
Some wireless chargers can’t line up immediately and correctly with the wireless charging components in your phone. You need to align the wireless charging coils by moving your phone a bit to find the sweet spot.
If the phone has a case, remove the case. Some materials of the case may interfere with the wireless charging process.
Solution 7. Disable the AOD feature
If you use a Samsung Galaxy phone and have this “screen turning on and off during wireless charging” issue, you can try to turn off the Always On Display feature to fix it. To do this, go to Settings > Lock Screen & Security > Always On Display, and flip the switch to OFF.
Solution 8. Charge on safe mode
The safe mode will block all third party apps from running on your phone. If your phone charges fine in safe mode, then clearly one or several apps are causing the screen waking up issue. You can then test each app to see which one causes the issue.
Steps of running safe mode are different for different phones. You should refer to the manufacture’s guide to run your phone into safe mode.
Solution 9. Reset all settings
Installing new apps, updates or customizing your phone settings may cause the wireless charging relevant settings not being configured properly, which may cause screen turning on and off during wireless charging.
Note: A reset on the settings will erase all customized options. It won’t remove any saved data and apps on the phone.
We take iPhone XS as the example.
To reset all settings on the iPhone XS:
1. Tap Settings from the Home screen.
2. Tap General.
3. Scroll down and tap Reset.
4. Select Reset All Settings option.
5. Enter your device passcode if prompted.
6. Confirm all settings reset.
Wait until the reset is finish. Your phone will restart after the reset.
Solution 10. Wipe the cached partition
If you are using an Android phone, you can try the steps below to wipe the cached partition.
“Update the apps to the latest version, clear the cached partition of your device: To do this you will power down the device and upon start up you will hold the volume up, home, and power keys until the device powers on into a boot mode. Once there you will use the Volume keys to navigate to the wipe cache partition option. You will then use the power key to select this. This will delete only temporary files used by the device and should not delete any saved data. Once this is complete. You will navigate to the reboot system option and use the power button to select this.”
Solution 11. Update to the latest software version
Software may have bugs that interfere with wireless charging. Always keep the phone’s software version updated. Go to Settings to check if there is a new version. If yes, download and update.
Solution 12. Fix the overheating problem
Check if the phone or the wireless charger gets too warm. Software will automatically stop wireless charging if it’s too hot. Try the solutions in Phone Gets Overheated on Wireless Charger to prevent and fix the overheating problem.
Solution 13. Use anther high quality wireless charger
When it comes to wireless chargers, always trust big brands with goog reputations. Yootech, Anker, Samsung, CHOETECH and Seneo are the good options. And we have tested these wireless chargers for over a year. No issues have been founded till now.
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